Fireflies.ai vs Otter.ai
By Itai Varochik | Updated 2026
Quick Verdict
Overall Winner: Fireflies.ai (4.4/5)
We tested Fireflies.ai and Otter.ai side-by-side. Fireflies.ai comes out ahead overall, but Otter.ai may be better for specific use cases.
Score Breakdown
| Criteria | Fireflies.ai | Otter.ai |
|---|---|---|
| Features | 8.5/10 | 8/10 |
| Ease of Use | 8.5/10 | 9/10 |
| Value for Money | 8.5/10 | 8/10 |
| Customer Support | 7.5/10 | 7/10 |
| Overall | 8.3/10 | 8/10 |
Feature Comparison
| Feature | Fireflies.ai | Otter.ai |
|---|---|---|
| Cross-Meeting Search | Yes | No |
| Meeting Analytics | Yes | No |
| CRM Integration | Yes | No |
| Real-time Transcription | No | Yes |
| Meeting Summary | No | Yes |
| Zoom Integration | No | Yes |
Pricing Comparison
Fireflies.ai: Free tier / From $18/mo
Otter.ai: Free tier / From $16.99/mo
Fireflies.ai Pros & Cons
Pros
- Powerful search across meetings
- Works with all platforms
- Good analytics dashboard
- API available
Cons
- Transcription less accurate than Otter
- UI can be cluttered
- Higher pricing
- Bot joining can be awkward
Otter.ai Pros & Cons
Pros
- Excellent transcription accuracy
- Real-time transcription
- Generous free tier
- Great integrations
Cons
- English-only for best results
- Can struggle with accents
- Limited editing tools
- Storage limits on free tier
Key Specifications
| Spec | Fireflies.ai | Otter.ai |
|---|---|---|
| Rating | 4.4/5 | 4.2/5 |
| Pricing | Free tier / From $18/mo | Free tier / From $16.99/mo |
| Year Founded | 2016 | 2016 |
| Headquarters | San Francisco, CA | Mountain View, CA |
Our Verdict
Fireflies.ai wins overall. Choose Fireflies.ai if you value Sales teams. Choose Otter.ai if you prioritize Remote teams.
Frequently Asked Questions
Is Fireflies.ai better than Otter.ai?
Based on our testing, Fireflies.ai scores higher with a rating of 4.4/5 compared to Otter.ai's 4.2/5. However, the best choice depends on your specific needs.
What is the main difference between Fireflies.ai and Otter.ai?
Fireflies.ai is known for: AI notetaker that transcribes, summarizes, and searches across all your meetings.. Otter.ai is known for: AI meeting assistant that records, transcribes, and summarizes meetings in real time..
Which is cheaper, Fireflies.ai or Otter.ai?
Fireflies.ai pricing: Free tier / From $18/mo. Otter.ai pricing: Free tier / From $16.99/mo.
Can I use Fireflies.ai and Otter.ai together?
While both tools serve similar purposes in the AI Meeting Notes category, some users do use complementary features from both platforms.
What are the pros of Fireflies.ai?
Powerful search across meetings. Works with all platforms. Good analytics dashboard
What are the pros of Otter.ai?
Excellent transcription accuracy. Real-time transcription. Generous free tier
Which ai meeting notes should I choose?
Choose Fireflies.ai if you value Sales teams. Choose Otter.ai if you prioritize Remote teams.