Freshsales vs HubSpot
By Itai Varochik | Updated 2026
Quick Verdict
Overall Winner: HubSpot (4.6/5)
We tested Freshsales and HubSpot side-by-side. HubSpot comes out ahead overall, but Freshsales may be better for specific use cases.
Score Breakdown
| Criteria | Freshsales | HubSpot |
|---|---|---|
| Features | 8.5/10 | 9/10 |
| Ease of Use | 8.5/10 | 9.5/10 |
| Value for Money | 9/10 | 7.5/10 |
| Customer Support | 8/10 | 8.5/10 |
| Overall | 8.5/10 | 8.8/10 |
Feature Comparison
| Feature | Freshsales | HubSpot |
|---|---|---|
| Built-in Phone | Yes | No |
| AI Lead Scoring | Yes | No |
| Deal Management | Yes | No |
| CRM | No | Yes |
| Email Marketing | No | Yes |
| Sales Pipeline | No | Yes |
| Landing Pages | No | Yes |
| Analytics | No | Yes |
| Service Hub | No | Yes |
| CMS Hub | No | Yes |
Pricing Comparison
Freshsales: Free tier / From $15/mo
HubSpot: Free – $3,600/mo
Freshsales Pros & Cons
Pros
- Built-in phone and chat
- AI lead scoring
- Free tier available
- Clean modern UI
Cons
- Smaller ecosystem
- Fewer integrations
- Reporting needs improvement
- Limited customization
HubSpot Pros & Cons
Pros
- Generous free CRM with unlimited users
- Exceptional UI/UX across all hubs
- All-in-one platform eliminates tool sprawl
- Huge integration ecosystem (1,500+ apps)
- World-class educational content
Cons
- Gets expensive fast at Professional/Enterprise tiers
- Annual contract lock-in on paid plans
- Limited customization on free plan
- Onboarding fees for Professional and Enterprise
Key Specifications
| Spec | Freshsales | HubSpot |
|---|---|---|
| Rating | 4.2/5 | 4.6/5 |
| Pricing | Free tier / From $15/mo | Free – $3,600/mo |
| Year Founded | 2010 | 2006 |
| Headquarters | San Mateo, CA | Cambridge, MA |
| Employees | N/A | 7,000+ |
| Free Plan | N/A | Yes (unlimited users) |
| Best For Size | N/A | SMB (10–200 employees) |
| Marketing Automation | N/A | Yes (Professional+) |
| AppExchange / Marketplace | N/A | 1,500+ integrations |
Our Verdict
HubSpot wins overall. Choose Freshsales if you value Growing sales teams. Choose HubSpot if you prioritize Growing startups scaling their sales process.
Frequently Asked Questions
Is Freshsales better than HubSpot?
Based on our testing, HubSpot scores higher with a rating of 4.6/5 compared to Freshsales's 4.2/5. However, the best choice depends on your specific needs.
What is the main difference between Freshsales and HubSpot?
Freshsales is known for: AI-powered CRM by Freshworks with built-in phone, email, and chat.. HubSpot is known for: All-in-one CRM with marketing, sales, and service hubs for growing businesses..
Which is cheaper, Freshsales or HubSpot?
Freshsales pricing: Free tier / From $15/mo. HubSpot pricing: Free – $3,600/mo.
Can I use Freshsales and HubSpot together?
While both tools serve similar purposes in the CRM Software category, some users do use complementary features from both platforms.
What are the pros of Freshsales?
Built-in phone and chat. AI lead scoring. Free tier available
What are the pros of HubSpot?
Generous free CRM with unlimited users. Exceptional UI/UX across all hubs. All-in-one platform eliminates tool sprawl
Which crm software should I choose?
Choose Freshsales if you value Growing sales teams. Choose HubSpot if you prioritize Growing startups scaling their sales process.