Klaviyo vs ActiveCampaign

By Itai Varochik | Updated 2026

Quick Verdict

Overall Winner: Klaviyo (4.5/5)

We tested Klaviyo and ActiveCampaign side-by-side. Klaviyo comes out ahead overall, but ActiveCampaign may be better for specific use cases.

Score Breakdown

CriteriaKlaviyoActiveCampaign
Features9.5/109.2/10
Ease of Use7.5/107.5/10
Value for Money8/108.8/10
Customer Support7.5/108/10
Overall8.8/108.6/10

Feature Comparison

FeatureKlaviyoActiveCampaign
Email CampaignsYesNo
FlowsYesNo
SegmentationYesNo
SMS MarketingYesNo
AnalyticsYesNo
Predictive AnalyticsYesNo
Product RecommendationsYesNo
Automation BuilderNoYes
CRMNoYes
Predictive SendingNoYes

Pricing Comparison

Klaviyo: Free – $150+/mo

ActiveCampaign: From $29/mo

Klaviyo Pros & Cons

Pros

  • Best-in-class Shopify integration
  • Revenue attribution for every email
  • Powerful segmentation based on purchase behavior
  • SMS and email in one platform
  • Predictive analytics for customer lifetime value

Cons

  • More expensive than Mailchimp and alternatives
  • Steep learning curve for beginners
  • Email template builder could be more polished
  • Not suited for non-e-commerce businesses

ActiveCampaign Pros & Cons

Pros

  • Best automation builder
  • Advanced segmentation
  • CRM included
  • Great deliverability

Cons

  • Steeper learning curve
  • No free tier
  • Can get expensive
  • Complex for beginners

Key Specifications

SpecKlaviyoActiveCampaign
Rating4.5/54.5/5
PricingFree – $150+/moFrom $29/mo
Year Founded20122003
HeadquartersBoston, MAChicago, IL
Employees1,500+N/A
Best ForE-commerce brandsN/A
Free PlanYes (250 contacts)N/A
SMS MarketingYesN/A

Our Verdict

Klaviyo wins overall. Choose Klaviyo if you value Shopify and WooCommerce store owners. Choose ActiveCampaign if you prioritize Advanced marketers.

Frequently Asked Questions

Is Klaviyo better than ActiveCampaign?

Based on our testing, Klaviyo scores higher with a rating of 4.5/5 compared to ActiveCampaign's 4.5/5. However, the best choice depends on your specific needs.

What is the main difference between Klaviyo and ActiveCampaign?

Klaviyo is known for: The email and SMS marketing platform purpose-built for e-commerce revenue.. ActiveCampaign is known for: Advanced email marketing and automation platform for sophisticated customer journeys..

Which is cheaper, Klaviyo or ActiveCampaign?

Klaviyo pricing: Free – $150+/mo. ActiveCampaign pricing: From $29/mo.

Can I use Klaviyo and ActiveCampaign together?

While both tools serve similar purposes in the Email Marketing category, some users do use complementary features from both platforms.

What are the pros of Klaviyo?

Best-in-class Shopify integration. Revenue attribution for every email. Powerful segmentation based on purchase behavior

What are the pros of ActiveCampaign?

Best automation builder. Advanced segmentation. CRM included

Which email marketing should I choose?

Choose Klaviyo if you value Shopify and WooCommerce store owners. Choose ActiveCampaign if you prioritize Advanced marketers.