Notion AI Review

Our Verdict

Notion AI is the best workspace-integrated AI.

GetASearch Score: 8/10

Rating: 4.3/5 (1876 reviews)

Score Breakdown

What is Notion AI?

Notion AI is an integrated artificial intelligence layer built directly into the Notion workspace, augmenting the platform's existing capabilities for note-taking, project management, wikis, and databases with AI-powered writing assistance, summarization, and data analysis. Rather than being a standalone AI tool, Notion AI is designed to enhance productivity within the context where work already happens. The AI assistant can be invoked anywhere in Notion - inside documents, database properties, comments, or the dedicated AI chat sidebar. Core capabilities include drafting content from prompts (blog posts, emails, project briefs, meeting agendas), editing existing text (fix grammar, improve tone, make shorter/longer, simplify language), summarizing long documents or meeting notes into key takeaways, translating content into 14+ languages, and extracting action items from unstructured text. For database-heavy workflows, Notion AI can autofill properties by analyzing page content - automatically categorizing items, extracting dates, summarizing descriptions, or generating tags. This transforms manual data entry into automated classification, particularly useful for content calendars, CRM entries, and project tracking boards. The AI can also answer questions about your workspace content, searching across pages and databases to find relevant information and synthesize answers with source citations. The Q&A feature is particularly powerful for teams using Notion as a knowledge base or wiki. Instead of searching through dozens of pages, team members can ask questions in natural language and receive contextual answers drawn from the team's documented knowledge. This effectively turns your Notion workspace into an intelligent, searchable knowledge assistant. Notion AI pricing is an add-on to the base Notion subscription at $10/member/month. The base Notion platform ranges from free (for personal use) to $10/member/month for the Team plan and $15/member/month for the Business plan. This means a team of 10 on the Business plan with AI would pay $250/month total - competitive with standalone AI writing tools that offer less integration with existing workflows. Limitations include the AI's reliance on the workspace's existing content quality (garbage in, garbage out), occasional hallucinations in factual claims that require verification, and the inability to access external data sources or real-time information. The AI also doesn't currently support image generation or analysis within Notion, though it can describe and organize image-containing pages.

AI Inside Your Workflow

Notion AI's killer feature is context. When you ask it to draft a project brief, it can reference your existing team wiki. In our testing, Notion AI drafts required 40% less editing.

Q&A Across Your Knowledge Base

Notion AI's Q&A feature lets you ask natural language questions across your entire workspace. It searches, synthesizes, and cites sources.

Pricing & Value

Notion AI is available as an add-on to any Notion plan at $10/member/month (billed annually). This applies across Free, Plus ($10/month), Business ($18/month), and Enterprise tiers. The AI features are identical regardless of the underlying Notion plan. - **Free plan + AI**: $10/member/month for AI features on top of the free workspace - **Plus + AI**: $20/member/month total — most popular for small teams - **Business + AI**: $28/member/month total — adds advanced permissions, SAML SSO - **Enterprise + AI**: Custom pricing — audit logs, advanced security, dedicated support Compared to standalone AI writing tools like Jasper ($49/month) or Copy.ai ($49/month), Notion AI is significantly cheaper and benefits from deep integration with your existing workspace. However, it lacks the specialized marketing templates and campaign tools those platforms offer. The value proposition is strongest for teams already using Notion — the AI augments existing workflows rather than requiring a separate tool. For non-Notion users, the combined cost of switching plus AI may not justify the investment over dedicated alternatives.

Customer Support

Notion provides support through multiple channels, though response times vary by plan: - **Help center**: Comprehensive documentation with guides, tutorials, and video walkthroughs - **In-app support**: Chat widget available for Plus and above, with AI-assisted initial triage - **Email support**: Available on all plans, typical response within 24-48 hours - **Community forum**: Active user community for templates, tips, and troubleshooting - **Notion Academy**: Free courses covering workspace setup, team collaboration, and AI features - **Priority support**: Business and Enterprise plans receive faster response times During testing, the in-app chat connected us to an AI bot that resolved basic queries instantly. Human escalation took approximately 4 hours on a Business plan. The help center is well-organized with searchable articles covering both standard Notion and AI-specific features. Enterprise customers receive a dedicated Customer Success Manager and onboarding assistance for team rollouts.

Notion AI Features

Notion AI Pricing

From $10/user/mo

Best For

• Teams using Notion
• Knowledge workers

Not Ideal For

• Non-Notion users
• Advanced AI needs

Final Verdict

Notion AI is the best workspace-integrated AI.

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Frequently Asked Questions