Hootsuite Review
By Itai Varochik | Last updated January 15, 2026
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Our Verdict
Hootsuite is a reliable enterprise social media management platform.
GetASearch Score: 7.5/10
Rating: 4.2/5 (2876 reviews)
Pros
- Supports most social networks
- Strong analytics and reporting
- Team collaboration features
Cons
- Expensive for solo users
- Interface can feel cluttered
Score Breakdown
| Criteria | Score |
|---|---|
| Features | 8.5/10 |
| Ease of Use | 7.0/10 |
| Value for Money | 6.5/10 |
| Customer Support | 7.5/10 |
| Overall | 7.5/10 |
What is Hootsuite?
Hootsuite is the original social media management platform, founded in 2008 and now serving over 200,000 paid accounts ranging from solo creators to enterprise marketing teams. The platform provides a centralized dashboard for managing, scheduling, and analyzing content across all major social networks including Instagram, Facebook, Twitter/X, LinkedIn, TikTok, YouTube, and Pinterest. The core scheduling engine lets you plan and publish content across multiple networks simultaneously, with a visual calendar view for managing your content pipeline. Best Time to Publish recommendations use your audience's historical engagement data to suggest optimal posting times. Bulk scheduling via CSV upload enables planning weeks or months of content at once, while the content library stores approved assets and templates for team reuse. Hootsuite's social inbox consolidates messages, comments, and mentions from all connected networks into a single stream, making it manageable to monitor and respond to audience engagement without switching between apps. Assignment, tagging, and saved replies help teams handle high volumes efficiently. Sentiment analysis flags urgent or negative messages for priority attention. Analytics and reporting cover both organic and paid social performance. Track follower growth, engagement rates, click-through rates, and content performance across networks. Competitive benchmarking lets you compare your metrics against industry averages or specific competitors. Custom reports can be scheduled for automatic delivery to stakeholders. The OwlyWriter AI assistant helps generate post ideas, captions, and hashtag suggestions based on your brand voice and trending topics. Social listening monitors brand mentions, industry keywords, and competitor activity across public social conversations - valuable for reputation management and identifying content opportunities. Hootsuite integrates with 150+ apps including Canva (for in-app design), Google Analytics, Salesforce, Shopify, and content curation tools. Plans range from Professional ($99/month for 1 user, 10 social accounts) to Enterprise with custom pricing, unlimited accounts, and advanced features like approval workflows, custom roles, and API access.
Integrations: Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube
Social Listening: Hootsuite's Differentiator
Hootsuite's social listening monitors brand mentions, competitor activity, and industry conversations across social networks, blogs, news sites, and forums.
Enterprise-Grade Management
For large organizations, Hootsuite offers role-based access control, content approval workflows, compliance archiving, and custom reporting.
Hootsuite Features
| Feature | Available | Description |
|---|---|---|
| Scheduling | Yes | Schedule across all platforms |
| Social Listening | Yes | Monitor brand mentions |
| Analytics | Yes | Cross-platform reporting |
| Inbox | Yes | Unified social inbox |
| AI Writer | Yes | OwlyWriter AI caption generation |
Key Specifications
| Best For | Enterprise teams |
| Free Plan | No |
Hootsuite Pricing
- Professional: $99/mo
- Team: $249/mo
- Enterprise: Custom
Best For
- Enterprise social media teams
- Agencies managing multiple clients
Not Ideal For
- Solo creators on a budget
- Very small businesses
Final Verdict
Hootsuite is a reliable enterprise social media management platform.
Frequently Asked Questions
Is Hootsuite still the best social media tool?
It's the most feature-complete, but not necessarily the best for everyone. Buffer is better for simplicity. Sprout Social is better for analytics.
Why did Hootsuite remove the free plan?
Hootsuite discontinued its free plan in 2023 as part of a shift toward business and enterprise customers.